Word of Mouth Marketing in 5 Easy Steps…sounds like fun.
Good word of mouth Drury Inn, an inn that gives you free long-distance calls. We all know the first thing you do when you get to a hotel is call home and get screwed on those costs if you use the hotel phone.
People love to talk…you want them to talk about you. Remember when Krispy Kreme came out? What was the thing about their doughnuts? They were HOT! No advertising was used in spreading the popularity of this great American Icon. What happened? They lost their special “thing” then they started shrink-wrapping those delectible pastries and selling them where? Gas stations!! No one talks about the food they get in gas stations. They are slipping now as a result of the loss of word of mouth marketing.
Word of mouth marketing is:
- Giving people are reason to talk about YOUR stuff.
- Making it easier for that conversation to take place.